Warranty Policy

Warranty Policy

All electrical items are covered by our standard 12 months warranty period and/or supplier warranty term and conditions (available on request).

Please contact us at support@smarttechoz.com to obtain RMA code first before the return. Items sent back to us without first requesting a return will not be accepted. After get RMA code, please post the item to designated address for inspection.

If the item met the warranty requirement (no vision damage, burned part …)

We will process product warranty claims through the respective manufacturers and/or suppliers with 30 days.

The customer is responsible for all freight costs associated with manufacturer warranty claims (returning the item to us, as well as sending the item back to the customer)

We will not be liable to you or any third party for any loss suffered due to product failure. . All products available on this site must be installed by a licensed electrical tradesman / technician. DIY electrical work is illegal and all warranties are automatically voided if an unlicensed person has been found carried out the installation.

Who we are

Welcome to Smart Tech, your go-to destination for transforming your home into a smart, connected haven in the heart of Australia. At Smart Tech, we are passionate about seamlessly blending cutting-edge technology with everyday living, making your home work smarter for you.

Our Mission

What sets us apart is our commitment to providing not just products, but solutions tailored to the unique needs of our Australian customers. Whether you're looking to automate your lighting, optimize energy usage with smart thermostats, or fortify your home security, our curated collection ensures you have access to the latest and most reliable technologies.

We understand that your home is a reflection of your individuality. That's why we offer a range of intuitive, user-friendly devices that seamlessly integrate into your existing setup. We prioritize innovation, reliability, and ease of use, ensuring that your journey into smart living is both enjoyable and stress-free.